Nowadays, many PCs come with a fingerprint sensor. This adds to the security of the PC making it even more difficult for someone to access your PC without authorization. Most probably, the fingerprint sensor will work fine on your PC and you will be able to unlock your PC using your fingerprint. However, many users have recently reported facing issues with their Fingerprint sensors. Users have reported that their fingerprint sensor is not working in working in Windows 11.

Due to this issue users are not able to unlock their PC with their fingerprints. So what causes the fingerprint sensor to not work and how can it be fixed? In this article, we will be discussing the reasons behind facing Fingerprint Sensor not working in Windows 11 and how you can fix it.

Reasons Why You Are Facing This Issue

There are various reasons why you may face this issue, such as-

• You may face this issue due to liquid or dirt in your fingerprint sensor. When your fingerprint sensor is dirty, it will not be able to scan your fingerprint and cause this issue.
• The issue might also occur due to outdated fingerprint sensor drivers. If you are facing this issue, then there are high chances that this error is caused due to drivers.
• This issue may also be encountered due to technical glitches and bugs in the system. These glitches and bugs may interrupt the functioning of your fingerprint sensor and will stop working.

Fix: Fingerprint Sensor Not Working In Windows 11

If you are facing issues with Fingerprint sensor on Windows 11, then you can follow the troubleshooting methods listed below-

General Fixes

We would recommend you go for some general fixes before getting ahead with the troubleshooting steps in this article.

• If the issue is caused due to dirt on your fingerprint sensor you can simply clean it with a piece of cloth. You can get a cleaning solution and clean your fingerprint sensor and then check if it is still causing the issue or not.
• Sometimes the issue is caused due to some temporary glitches and bugs in your system. For that, we will recommend that you restart your PC. Many times restarting the PC has proven to be a fix for fingerprint sensor not working in Windows 11.

Re-Add Fingerprint On PC

If you have been facing this issue, then the very first thing that you should try doing is re-adding your fingerprint to your Windows 11 PC. Remove all your fingerprint data from your PC and then add it again. To do so, follow the steps given below-

• Press Windows + I key combo to open Settings on your PC.
• On the left sidebar select Account and then select the Sign-in options.

• In the Sign-in options, expand Fingerprint recognition. Here, click on Remove to delete the fingerprint’s data.

• Now, you will have to add your fingerprint again. To do so, click on Add a finger.
• Then follow the on-screen instruction and this will add a new fingerprint to your PC.

Update/Reinstall Drivers

As we discussed above, outdated drivers may also be the reason behind facing this issue. You should try updating the fingerprint sensor drivers to fix the fingerprint sensor not working in Windows 11. You can update the drivers by following the steps given below-

• Open Start Menu, search for Device Manager, and open it.
• Then expand the Biometric devices section by double-clicking on it.
• Now select the fingerprint driver and right-click on it, and then click on Update driver.

• Now, click on Search automatically for drivers option. This will search for the best available driver and install it on your PC.

• Once the process is done restart your PC and try to sign in with the fingerprint. Check if the issue is resolved.

If you still face the issue after updating the drivers, then try reinstalling the drivers. Given below are the steps to reinstall fingerprint drivers on your PC.

• Press Windows + X key combo and click on Device Manager.
• Here double-click on Biometric Devices section to expand it.
• Right-click on the fingerprint driver, and click on Uninstall device. Then click Uninstall to confirm.

• After uninstalling the driver, restart your PC and the driver will automatically be reinstalled.
• Now, check if the issue is encountered or not.

Update Windows

If the above method didn’t resolve the issue then try to update your Windows. You can update Windows by following the steps given below-

• Press Windows + I key combo to open the Settings.
• Then select Windows Update on the left sidebar and click on Check for updates button.

• You will see all the updates available here. Download and install the updates from here and the issue should most probably be fixed.

Final Words

These were some possible ways to fix the Fingerprint sensor not working in Windows 11. If you are facing issues with the fingerprint sensor on Windows 11, then do note that this is generally caused due to drivers. Updating and reinstalling the drivers should most probably fix the issue. We have mentioned a few other troubleshooting steps in this article which you can follow if updating or reinstalling the drivers didn’t help.